Program Description
The goals of this internship program are to develop professionalism in a high-paced environment and to provide the intern an opportunity to learn about constituent services and community outreach conducted from the Congressional District Office. Interns will be regarded as members of the staff and be expected to represent Congresswoman Cathy McMorris Rodgers both inside and outside the office in an appropriate, helpful and courteous manner to both constituents and other staff members. As a result of interning in this office, the intern will have strong professional experience, a high level of proficiency with the database software IQ, and exposure to the political aspect of government.
Position Summary
Primary responsibilities include but are not limited to clerical duties such as answering phone calls, processing mail, directing constituents to the proper offices and agencies, research, and updating the database. This experience will equip them with skills and experiences that can be readily applied to any future challenges or career endeavors. Interns will also be paired with a staff member, in their area of interest, who will serve as a mentor to provide guidance as s/he explores a career in government. Interns who demonstrate an ability to execute administrative duties with excellence will be given the opportunity to take on more substantive tasks related to policy. Interns will report directly to the Staff Assistant.
Administrative Functions
- Responsibility for the front office
- Answering phones and inputting comments into a constituent database
- Providing excellent service to constituents over the phone and in person
- Giving tours to constituents
- Timely and accurate entry of business cards
- Running errands
- Special Projects
Skills and Knowledge Required
- Highly motivated with ability to multitask
- Superb writing ability and command of the English language.
- Comprehensive competence of database software and Microsoft Office including Outlook, Word, and Excel.
- Highly detail oriented and organized
- Professional telephone manner
- Temperament to communicate with a variety of personalities in a tactful, pleasant and professional manner
To apply for an internship in our Spokane office, please contact the office at (509) 353-2374 and be prepared to provide a resume, a writing sample, and an optional letter of recommendation.
