Faster Care for Veterans Act

4A5A0307

Legislation Calls on VA to Incorporate Commercially Available Self-Scheduling Technologies
at VA medical facilities

Washington, D.C. – Congresswoman Cathy McMorris Rodgers (WA-05) and Congressman Seth Moulton (D-MA) today introduced H.R. 4352, the Faster Care for Veterans Act, a bill that requires the U.S. Department of Veterans Affairs (VA) to commence a pilot program which incorporates commercially available self-scheduling technologies at VA medical facilities.

“Our veterans should have the same options that people have in doctors’ offices across the country,” McMorris Rodgers said.  “After hearing from a number of veterans in Eastern Washington, it’s clear that current systems at the VA are so archaic and cumbersome, the agency is unable to follow through on its responsibility to provide the care our veterans have earned.”

“We must try something different.  With this bill, we are demonstrating to the VA that innovative technology – already available to millions of patients – can work for them to get our veterans the care they’ve earned in a timely manner, cut back on red tape, and stay within budget.  I appreciate Rep. Moulton’s support on this important legislation, and I look forward to working with my colleagues in the People’s House to see it through.”

The Faster Care for Veterans Act is a direct response to news that broke nearly two years ago exposing unacceptable wait times, poor treatment, and failed customer service at VA facilities across the country.  Instead of wait times coming down, in 2015 the number of veterans waiting 30 days or more for medical care increased by 50 percent.

Additionally, a 2008 internal audit by the Inspector General of the Department of Veterans Affairs estimated that 18 percent of outpatient appointment slots went unfilled due to patient “no-shows” or because facility personnel did not refill the cancelled appointments.  While the VA has adopted a scheduling program that attempts to address this issue, the VA’s system is too expensive, will take too long to implement, and does not guarantee a self-scheduling component.

Upon enactment of the Faster Care for Veterans Act, the VA will be required to commence an 18-month pilot program that allows veterans to access an on-line self-scheduling technology – currently available in the private sector – to schedule and confirm medical appointments at VA medical facilities.

Recent Posts


Jul 11, 2024
Press

McMorris Rodgers Statement on Preliminary Agreement of Columbia River Treaty

Washington, D.C. – Eastern Washington Congresswoman Cathy McMorris Rodgers (WA-05) released the following statement in response to the announcement that an agreement in principle has been reached between the United States and Canada on the Columbia River Treaty.  “I am encouraged to hear that a preliminary agreement has been reached to finally modernize the Columbia […]



Jul 11, 2024
Immigration Reform

Safeguarding Americans’ Right To Vote

Did you know that more than 500 non-citizens are registered to vote in local elections in Washington, D.C.? With more than 5 million illegal immigrants released into the United States under President Biden’s watch, we cannot allow this to become the norm across America. Free and fair elections are the foundation of our democracy, but […]



Jul 10, 2024
Clean Energy

Protecting Americans’ Home Appliances From D.C. Bureaucrats

President Biden’s war on American energy has gotten out of control. With the help of House Democrats and Governor Jay Inslee, this administration has unleashed every burdensome regulation you can think of on home appliances like dishwashers, washing machines, refrigerators, air conditioners, and dryers – just to name a few. As a result, the American […]